Client Services
It is normal for people to have emotional, physical and relationship challenges as a result of experiencing torture or other traumatic events and for these problems to continue when building a new life in Australia
Our group programs often take place in a setting local to participants to foster connections in their communities.
We are a child safe organisation with a strong commitment to the safety, participation and empowerment of all children. Foundation House has zero tolerance of child abuse, which is reflected in our robust policies and procedures.
Foundation House values feedback on the services we provide. You can make a suggestion, give us a compliment or make a complaint in person, over the telephone, or in writing. All complaints are promptly and fairly investigated without prejudicing your access to services.
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It is normal for people to have difficulties as a result of experiences of torture or other traumatic events prior to arrival in Australia, such as:
Foundation House offers a comprehensive range of services, including:
Our services are:
It is normal for people to have difficulties as a result of experiences of torture or other traumatic events prior to arrival in Australia, such as:
If this is your experience, Foundation House can help you.
How to access Foundation House Services
Our head office is in Brunswick, our client-based services are located in:
Foundation House also provides services in partnership with other agencies in rural and regional Victoria and there are places where people of refugee background can be referred for counselling, these are usually community health centres. Foundation House maintains a program of capacity building, professional learning and secondary consultation with these services throughout Victoria.
For more information please contact our Program Leader Rural and Regional Services, Donna Chesters on (03) 9389 8981 or at or call Head Office on (03) 9389 8900.
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