Seeking Consent

It is essential to obtain the consent of the person you want to refer to Foundation House prior to making a referral.

Inform the person you wish to refer that:

  • Foundation House services are free
  • Foundation House services are confidential
  • Foundation House will arrange an interpreter if needed (and the client can specify their preference for on-site or telephone interpreter and the interpreter’s gender)
  • They don’t have to accept the referral and they can change their mind at any time if they decide they don’t want the service
  • They don’t have to talk about anything they don’t want to talk about
  • If they don’t want the service now, a referral can be made later at any time (including self-referral)

If necessary, ensure you use a professional interpreter to seek consent.

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