Foundation House offices remain closed during the Victorian lockdown

Foundation House offices remain closed during the Victorian lockdown

Updated 1 September 2021

Our offices will remain closed to external visitors during the Victorian lockdown.

We remain operational and will continue to deliver services in this challenging COVID-19 environment. 


If there is an urgent situation outside of normal hours please call Lifeline on 13 11 14 – choose option ‘2’ for an interpreter.

If there is an emergency, please call 000.  


Our core commitments are:  

  • To keep delivering high-quality services to our clients and their communities  
  • To continue delivering our suite of programs by utilising innovative modalities and resources  
  • To safeguard the health and wellbeing of our staff  
  • To contribute to the wider community effort in reducing the transmission rate of COVID-19.  

Services for clients 

We are delivering counselling and advocacy services, mostly by phone and videoconference. When essential and safe to do so, we are also conducting face-to-face sessions in line with governmental advice for mental health services.  

We welcome referrals 

Please email  or visit our Make a Referral page or call (03) 9389 8900 to speak with us. 

Information in community languages 

Please visit for in-language advice and information.  

Practice Development and Learning program 

Please visit the Learning page for information.  

All other enquiries 

Call (03) 9389 8900 between 9am and 5.30pm. 

Foundation House is committed to supporting the health and wellbeing of our staff and clients, their families and the community at large. 

Foundation House